Our Commitment: Excellent Support, Training, & Consulting
At Renovo, we recognize the importance of having access to support, training, and service when you need them.
We’re Here for You
We pride ourselves on making sure you have answers to your questions as quickly as possible. Our Support Portal is available 24 hours a day, 7 days a week, and is continually updated to provide you the best information available. Our support team answers each request as quickly as received and continually monitors all support cases to assure a fast resolution.
We offer three quick and easy ways to get support:
Knowledge is Powerful
At Renovo we believe that the more you know about our software and its innovative features, the more you will love it. We also recognize that everyone learns differently. As a result, we offer you several training methods to gain knowledge and develop expertise on how our financial reporting products work:
- eLearning Online Training – at your pace, always available
- On-Site Classes – live on-site training, at your location or ours
- Remote Classes – via the internet with flexible training times
Our goal is to provide you the knowledge you need, when you need it, and how you want it.
Help is on the Way
We are dedicated to each client’s success with our products. To that end, Renovo and its Partners offer consulting services to assist with your implementation; we want you to get the most out of your Renovo products. The following services are available:
- FRx Report Conversion & Vetting- no need to start all over, just validate your converted reports
- Installation—get up and running quickly
- Report Design – receive help designing a report